Sunstone specializes in offering lifetime service and maintenance for not only the products we sell and install on behalf of our clients, but also those of our competitors. From the initial stages of planning and design throughout your project’s lifecycle and beyond, Sunstone is committed to ensuring the quality of your specialty building materials from start to finish.
To schedule service, please call us at: (702) 616-9201
Our Approach
Our committed team of factory-trained service technicians collaborates with you to schedule work that aligns with your team’s requirements. During on-site visits, we not only diagnose the causes of past maintenance issues, but also address the root causes of your current challenges. Our technicians are available 24/7 and are ready to assist whenever you need them. Whether you require renovations, repairs, inspections, or reports, our team is prepared to respond as soon as a request is received. We usually charge an hourly rate for service calls, and we can provide quotes or bids when replacement parts are necessary.
Preventative Maintenance
Sunstone is committed to standing behind the products we sell and service. One of the ways we fulfill this commitment is by offering preventative maintenance for all the products we install, as well as those we haven’t. Preventative maintenance plays a crucial role in prolonging the lifespan of the products you’ve acquired and installed, whether through us or another provider. Some of the most common preventative maintenance services we offer for the products we service include:
- Safety testing of Smoke Guard units and installation of replacement screens or parts as necessary
- Resurfacing of Kalwall skylight panel systems to enhance their longevity
- Inspection of operable wall panels and locks for alignment and proper sound seal, along with re-securing loose trim to enhance appearance and functionality
- Adjustment of electric limit switches to ensure proper operation and safety of all electric operable walls
- Lubrication of trolleys and moving parts to promote extended lifespans of all operable walls
With 20 years of experience in the construction industry, Sunstone boasts a highly knowledgeable team. We forge robust, enduring relationships with other industry leaders and have access to top-quality parts from various manufacturers. Leveraging these strengths enables us to deliver exceptional service to each and every client and their respective projects.
